Accountability

WATCH: Deputy Director Ware Wendell Testifies at TDI Arbitration Hearing

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Since uncovering the insurance industry ploy to force consumers with disputes into the biased, secret process of arbitration, Texas Watch has fought hard to preserve policyholders' legal protections.

ICYMI: TDI's Arbitration Hearing Highlights

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UPDATE: The Texas Department of Insurance announced this November that it will not be approving the dangerous arbitration provision. This summer, you and thousands of Texas policyholders signed the petition to keep the kangaroo court of arbitration out of Texas insurance policies. Your efforts helped preserve the vital legal rights of Texas families and businesses. But, the fight is not over. Help us defeat insurance lobbyists once again by signing this petition.   

VIDEO: Keep the Kangaroo Court Out of Texas Insurance

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Dealing with your insurance company is hard enough. Now, insurance lobbyists want to make it even harder for policyholders get their claims paid in full and on time. Their latest scheme would force policyholders into the biased, secretive process of arbitration, a kangaroo court where the decision maker is chosen and paid for by the insurance company. 

Arbitration Clause Made Public. It's As Bad As We Thought

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After fighting the release of documents related to its request to add pre-dispute arbitration to its home insurance policies, Texas Farm Bureau Insurance relented. So, now the public can see firsthand what the company is up to.

You can see for yourself below, but here are the highlights:

State Policyholder Advocate Opposes Arbitration Proposal

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The Office of Public Insurance Counsel has weighed in opposing a proposed pre-dispute binding arbitration provision currently under consideration by the state insurance commissioner. OPIC is the state office tasked with representing policyholders in rate and form filing decisions.

In her letter to Commissioner David Mattax, Public Counsel Deeia Beck writes of arbitration generally:

Don't Sell Our Rights, Commissioner

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The Texas insurance commissioner is considering an industry proposal that would allow an insurance company to buy your legal rights for a few dollars a month.

This is unprecedented. Never has the insurance department approved a request to allow an insurance company to include what is called a pre-dispute binding arbitration clause in its policies. In fact, it has been part of the agency's published guidelines to reject any insurance policy that includes such language.

Statement on ATF Findings in West Fertilizer Fire

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Alex Winslow, executive director of Texas Watch, released the following statement:

The ATF held a press conference today speculating that the fire at the West fertilizer plant was a criminal act. They offered no scientific evidence for their conclusion, only that they claim to have ruled out other possible causes. Today’s media event did little to clear up the confusion about the events leading up to the fire at the West plant three years ago.

CFPB to Rein In Forced Arbitration

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90 days. 90 days until consumers might regain vital protections against powerful corporations.

Last Thursday, the Consumer Financial Protection Bureau proposed rules to prohibit dangerous class-action bans buried in credit card, banking, and loan contracts.  

Protected by “gotcha” provisions, banks and credit card companies can steal small sums from millions while preventing consumers from holding them accountable in court. This system, called forced arbitration, pits David against Goliath, and with the ban on class actions, plucks the slingshot from David’s hand.

Keep Washington Out of Texas Courts

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Washington lobbyists are attacking our state courts. A bill (HR 3624) making its way through Congress would send state-based legal disputes into overburdened federal courts.

In other words, valid legal disputes over property rights, business contracts, insurance claims, and a host of other issues involving Texas citizens and businesses would be forced into the quagmire of the federal courts.